IT Officer

Company GIZ Office Namibia
Reference # IT/CO
Published 11/05/2020
Contract Type Contract
24 Months
Salary Market Related
Location Windhoek, Khomas Region, Namibia
GIZ provides viable, forward-looking solutions for political, economic, ecological and social development in a globalised world. Our corporate objective is to improve people’s lives on a sustainable basis.
Job Functions Information Technology
Industries Capacity Development
The IT Officer is responsible for maintaining and ensuring the operability of IT and management systems regularly updating computer software and programs providing technical assistance to projects/programs for IT and database-related questions/problems.

1. Hardware Tasks
▪ Ensuring hardware (laptops, servers and all PCs) are up-to-date and in line with current GIZ standards
▪ Ensuring proper operations in the server room by mounting the critical network hardware in a rack and installing an uninterruptable power supply.
▪ Keeping the system, network and hardware documentation up to date
▪ Looking after the maintenance of PCs, laptops, printers, digital cameras, scanners and other hardware devices
▪ Taking on and carrying out repairs, independently undertaking repairs that can be done locally

2. Software
▪ Installing operating systems and configuring servers and client PCs in line with GIZ standards
▪ Review current filing and data storage practices and make recommendations for optimized procedures
▪ Installing software released for GIZ use on workstation PCs / laptops in agreement with the administrative manager
▪ Maintaining systems documentation / software
▪ Supporting all standard GIZ software (e.g. Microsoft Office 365 Enterprise, WinPACCS and SAP-GUI)
▪ Testing new or enhanced software programs, and updating all software with the latest versions, while observing GIZ standards
▪ Ensuring the proper operation of backup / security programs, thus ensuring system security
▪ Ensuring anti-virus software is up to date on all systems

3. Local Network Tasks
▪ Configuring and maintaining the LAN (Local Area Network), while observing GIZ standards
▪ Monitoring the performance of the Internet connections and devise strategies for bandwidth management

4. Operational support
▪ Developing/updating a backup strategy in agreement with the administrative manager
▪ Regularly backing up all user data and restoring backed up data on request
▪ Consulting with suppliers/vendors in order to guarantee the functioning of the network,
phone system and computer hardware
▪ Giving technical guidance concerning IT procurements and Tenders
▪ Aiding new and established projects

▪ BA in Information Technology/IT Studies or similar
▪ Current IT industry certifications (e.g. MCSA, MCSE, CCNA, CompTIA A+ and N+) are an asset
▪ At least 3 years’ professional experience in a comparable position
▪ SharePoint knowledge would be an added advantage
▪ Ability to work under pressure is an added advantage
▪ Excellent working knowledge of current IT technologies, applications and best practices
▪ Good knowledge of English
Job Closing Date 22/05/2020
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Last Updated: 30-7-2020 []
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